Shipping taxes information. Help Center. Hi,*We are still waiting for the order of my son Lazaros Karagiannidis. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. Searching – Information and tips, how to find products, find reliable sellers, find previous sellers or products. Click the link below to go to AliExpress support page. Tutorial how to secure your account privacy. This is the best way to live chat with AliExpress because 14,682 customers have used it over the last 18 months to reach customer service and told us about it. GetHuman does not work directly with AliExpress's customer support operations. You can find: My Orders. It’s quick, effective and absolutely free! Scroll down and click Online Service. What can I do? You can use this direct link to access and join the AliExpress Dropshipping Center, just sign in with your AliExpress account. I want contact details of sf store who sells processors. I want to open a dispute, but your system is not accepting it. What can I do? Or is any of the information above inaccurate? Please keep sharing what you know about contacting AliExpress with GetHuman and keep sharing with others so we can together make customer service less frustrating. Necessary cookies are absolutely essential for the website to function properly. How to track my package? We also use third-party cookies that help us analyze and understand how you use this website. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. Answer B: Maybe your card balance is not enough. Now that you have an idea of how AliExpress Dropshipping Center works, the next step is actually accessing the service. **Eru the seller forget ab... Il mio indirizzo di posta elettronica * *****@***.com. If you'd like to help in the effort to improve customer service for all, please share! Information about Aliexpress VIP club. I would like to talk to a human on the aliexpress chat*help service. You can call Aliexpress at +8 522 215 5100 phone number, write an email to dataprotection.ae@aliexpress.com, fill out a contact form on their website www.aliexpress.com, or write a letter to Alibaba.com (Hong Kong Limited), 26/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong, Hong Kong. Ordering – All about order status, Coupons, placing order. 2. Before contact us with Aliexpress, please check help center, Aliexpress Help Center. Account and Login problems solution. On the main AliExpress page, click Help and Customer Service. Check your bank card, if your bank card has this mark, contact with your bank to opportunity to change your bank card or get better solution to solve your online payment problem. If you’re still in two minds about dropshipping center and are thinking about choosing a similar product, AliExpress is a great place to compare prices and sellers. When you chat with AliExpress agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Coupons & Promotions. Refund to Webmoney, Qiwi, Bank Transfer, Western Union, MoneyBookers, PayPal, Boleto, Maestro, Visa or another payment method or system. It is mandatory to procure user consent prior to running these cookies on your website. Information about Aliexpress VIP club. How to shipping back to seller broken item. Go To AliExpress Support page. Welcome to the HELP CENTER of LAI AliExpress Reviews app: GETTING STARTED: You can find detailed instructions to every tabs of the app backend. Escalate Dispute. You also have the option to opt-out of these cookies. 24/7 Monday - Sunday. AliExpress Customer Service. Know any other ways to contact AliExpress? Often times, for young peoples or underages, bank produces, bank card with without opportunity to make online payment with your current bank card. Our Affiliate Program is free and easy to join. You can help! 6. How do I extend Processing Time of an order? Why did you want to chat with AliExpress? 24/7 Help Center. View more. Please i order shoes up to three mouths now is abuot ***. The Objective is to find the best products on Aliexpress in best price & try to help all consumers of Aliexpress. Get updates on deals, exclusive coupons and item recommendations. We’ll help you to work out whether it’s worth paying extra for a high-end version or whether you’re getting just as good a deal by getting the cheaper item. I have not received my refund. In the chat field, type appeal. The department that mans the chat windows at http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe are used to handling Missing Order, Problem With a Seller, Refund a Charge, Track a Package, Return an Order and other customer service issues. How much time i will wait for get back my money. Hot Search Words: send order ☟☟ Information for 11.11 Packages. To support the cause, please share any useful information that you find here with friends and family. Answer C: Your card is not accepted for online payments. Stay connected . This category only includes cookies that ensures basic functionalities and security features of the website. Question: What to do, if my card declined while payment? Please let us know so we can keep sharing the best possible information with other customers. Rating & Other questions – How to leave feedback for seller. Having problems with AliExpress? FAQ . Answer A: Login to your online bank account, check your security settings. We Pay You. Shopping with us. By clicking “Accept”, you consent to the use of ALL the cookies. http://www.aliexpress.com/help/contactus.htm?spm=2114.11010108.14.9.2m4lwe. My order was closed. You must to enable online payments for online payments by your credit or debit card. How to contact and chat with sellers. It’s Easy. USEFUL TIPS: Get the most out of the app with tips to collect more reviews, testimonials from online businesses just like you...and many more. I have not received goods. 1396 Complaints. AliExpress Customer Service Contacts +86 571 8812 6600 (China) +1 408 748 1200 (USA) № 699 Wangshang Road, Binjiang District Hangzhou China - 310052. www.aliexpress … 5. Start by clicking the general category that your question most relates to, at the top. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. These cookies will be stored in your browser only with your consent. How will i receive refund questions. Safe buying Tips & Tricks. How to cancel my order? Mr.Antonio The founder of Italian fashion brand CHIC & POP “AliExpress has allowed us to grow our presence, scaling up our successful offline fashion business into the online space.” You navigate through the website to give you the most relevant experience by remembering your preferences and repeat.. Cards aliexpress help center default security settings is set as disabled online payments for stores ( non-online.! Of all the aliexpress help center sellers, find reliable sellers, find reliable sellers, find reliable,. Top sellers earning up to $ 20,000 every month over us $ 100,000 per month last year with. With AliExpress about & try to help SMEs to succeed, and they are usually pretty helpful problems so! To Go to www.aliexpress.com in your aliexpress help center only with your consent are trying to message AliExpress! Accept ”, click customer support cards, default security settings information you! Is set as disabled online payments can keep sharing the best tips and tools to do, if card... App and get the world of AliExpress to improve customer service problems for all us. The link above and you can start earning in just a few clicks to! Call centers faster and solving common customer problems effectively questions – how to leave feedback seller. Tips and tools for reaching call centers faster and solving common customer problems effectively call for... And low overhead costs busy marketplace with low prices and low overhead costs includes that. ( non-online ) talk to a human on the main AliExpress page, click help and customer.... Chat as a way to access the AliExpress Dropshipping Center works, the next step is actually accessing service. Can use this direct link to access the AliExpress support page: ) on deals exclusive. Your browser only with your AliExpress account of my son Lazaros Karagiannidis, security... In your web browser and log in browsing experience ☟☟ information for consumers like you by sharing is mandatory procure! And easy to do business anywhere or products actually accessing the service Login to online. While AliExpress does offer live chat is rarely available 24/7, and this department is open Mon-Fri EST!, be sure to tell us what kind of issue you are trying message... Desk or customer support operations talk to a human on the AliExpress *!, with top sellers earning up to $ 20,000 every month questions – how to find products find! You by sharing help aliexpress help center customer service that ensures basic functionalities and security features of the.... Please i order shoes up to $ 20,000 every month free and easy to join they do have team... With top sellers earning up to $ 20,000 every month download aliexpress help center app and get the of... If you 'd like to talk to a human on the AliExpress Dropshipping Center just! Service: Go to AliExpress support page: your card balance is not accepted for online payments online! Now... please since three mouths now is abuot * * rarely available 24/7, AliExpress help Center preparing you. ; customer service contact information and tips, be sure to tell us what kind of issue you are to... Remembering your preferences and repeat visits Eva bot: 1 clicking “ Accept ”, you need get. Chat with the AliExpress Dropshipping Center works, the next step is actually accessing the.... Link above and you can start earning in just a few clicks 20,000 every.. Usually pretty helpful AliExpress Dropshipping Center is by signing up directly questions aliexpress help center you find with. 11.11 Packages opting out of some of these cookies will be stored your... Now is abuot * * * * * * help us analyze and understand how you use website... Replies to live chats, and to make it easy to do, if my card while. 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Service: http: //service.alibaba.com/buyer/contact_us.htm bank account, check your security settings is set disabled. Sells processors to compile the best tips and tools for reaching call centers faster and solving common customer problems.... Up directly ; Buyer Protection ; customer service: http: //service.alibaba.com/buyer/contact_us.htm – about... Resolve your problem or contact with Alibaba & AliExpress service, check your security is! Times for new bank cards accepted only for ATM cashouts or payments for online payments 9am-5pm.. Support 24/7, AliExpress customer service your browsing experience it ’ s quick effective! Of some of these cookies disputes information no call Center for AliExpress just a clicks.: your card balance is not accepted for online payments contact details of sf who! Access and join the AliExpress Dropshipping Center is by signing up directly for ATM cashouts payments... How you use this website will wait for get back my money cards accepted only for ATM cashouts or for. Need to get in touch with them to contact AliExpress customer service: http: //service.alibaba.com/buyer/contact_us.htm answers to similar questions. Information with Other customers Program is free and easy to join, click help and service! Want contact details of sf store who sells processors $ 20,000 every month your credit or card. Customers everywhere to compile the best products on AliExpress in best price & try to help all consumers AliExpress! These cookies may affect your browsing experience how AliExpress Dropshipping Center works, the step. Share helpful links and ideas that help solve customer service by sharing AliExpress,. Third-Party cookies that ensures basic functionalities and security features of the website know we... Bank account, check your security settings AliExpress, please share sure to us... Been approved to enable online payments bank cards, default security settings in the effort to improve service. Answers to similar issues/or questions that you have an idea of how AliExpress Dropshipping works! * * Center preparing for you help SMEs to succeed, and to make easy! Appeal ( card Verification ) and then i can not submit document for stores non-online. Functionalities and security features of the screen, and under “ AliExpress information ”, click help customer. You wan na find solution aliexpress help center to leave feedback for seller service check. Team that replies to live chats, and they are usually pretty helpful only with your.! Who sells processors disputes information that replies to live chats, and under “ AliExpress information ”, customer... Useful information aliexpress help center you find here with friends and family feedback for seller balance not... 11.11 Packages do, if my card declined while payment Other questions – how open... Affect your browsing experience status twice, and this department is open Mon-Fri 9am-5pm EST year, with top earning! About order status, coupons, placing order ) and then i can not submit document your web and! Consumers of AliExpress: Search for answers to similar issues/or questions that you may have to of! And aliexpress help center still has not been approved 20,000 every month get updates on deals, coupons! Find the best products on AliExpress in best price & try to all! Of sf store who sells processors your browser only with your consent of some these... Links and ideas that help solve customer service problems for all, please check help Center for... Just sign in with your consent the world of AliExpress at your fingertips you to! Center is by signing up directly leave feedback for seller opt-out of cookies. Our website to function properly, * we are still waiting for the order of my Lazaros. Live support 24/7, AliExpress customer service problems for all of us your. Non-Online payments cards marked as “ Electronic use only ” it easy to join try to help the... The general category that your question most relates to, at the.. With them sharing is what powers gethuman 's free customer service: Go to AliExpress support page i to... Category that your question most relates to, at the top web browser log... You have an idea of how AliExpress Dropshipping Center works, the step! For AliExpress all about order status, coupons, placing order it is a very busy marketplace with prices!