In order for this warranty to apply, it is required that you use a trained and qualified professional who has attended a Rinnai installation training class before installing this product.”, “This Limited Warranty applies only to products that are installed in the United States and Canada. Rinnai Infinity 26 Installation, Service and Repair If you are interested in purchasing a Rinnai Infinity 26 gas hot water system or would like to find out more information about the Rinnai Infinity range, call Metropolitan Plumbing today. Check out its range of hot water systems in this review. Mines still perfect. Rinnai 1500W Panel Heater fitted with flexible cord and plug, Wall mounting screws. For warranty service, please call toll free (800) 621-9419, and we will guide you through the warranty service process. This Limited Warranty applies only to products that are installed correctly. Thank you for your kind understanding. Rinnai is firmly committed to providing its customers with best in class, reliable products through authorized dealers. This warranty card must be presented together with the original purchase receipt at the time of service. Warranty card must be duly completed with dealer’s chop and returned to Rinnai (M) Sdn Bhd by post or online registration at www.rinnai.com.my within 30 days from the date of purchase. 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturer’s Product Warranty and general service maintenance works. The product warranty shall apply to manufacturing defects and covers for domestic/household use only. The product warranty terms and conditions is/are subject to change. Check the latest prices. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. Please understand that it may take a longer time to repair the product when the required part(s) is/are subject to import restrictions and availability of part(s). Good luck! Our decisions and solutions pertaining to complaints such as results of defects either by workmanship or material shall be conclusive. The Rinnai Avenger model is said to be designed with low emissions technology and ideal for large open areas. Terms of Use 39. Features . Warranty is valid only with proof of purchase (tax invoice). Failing which the company reserves the right to decline any warranty claims or replacement and repair services will be on chargeable basis. No employee or representative of Noritz, or any other person or entity, is authorized to make any warranty in addition to those made in this agreement, or to modify any warranty made in this agreement. Check the latest prices. How do I contact Rinnai? 8. Some restrictions apply, see Tankless Water Heater Product Warranty for more details*. finding charts before reporting faults. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. The Rinnai Infinity hot water system also comes with a generous 12 year heat exchanger warranty to give customers added peace of mind. Where can I find prices for Rinnai’s heaters? Inner is aluminium, and outer is white PVC plastic. Making a Warranty Claim. Warranty is a joke. Improper installation may void this Limited Warranty. This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. *Proof of Purchase is compulsory for validation purpose. Proper installation is essential for the warranty to be valid. The standard warranty covers any defects in materials or workmanship. The Rinnai RUC98i comes with a standard limited warranty. warranty, product recalls etc. • Only the flue components specified by Rinnai must be used. It uses dual programmable timers so you can set up your perfect temperature for cold mornings and evenings. Rinnai National Warranty & after Sales Support Refer Download for Specifications & Dimensions Preset 60°C Appliances – Plumber installs an approved Tempering Valve on the hot water branch line to the bathrooms set at a maximum of 50°C. AVOID buying Rinnai products at all costs, especially the B26 model that is so sensitive I'm not been told I need to re-plumb my house. Add Item. Some TV manufacturers have warranty conditions that state a TV is not to be installed above a fireplace. • VñïDe The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. Rinnai V65IN Tankless Water Heater, Large, V65iN-Natural Gas/6.5 GPM Products sold on these websites or from these online dealers do not carry a warranty from Rinnai. All Rinnai water heaters must be operated and maintained in accordance with manufacturers operating instructions. The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. You can contact us at 1300 555 545 or email us using the “contact us” form on our website or check our website for details on warranty periods. onsumer Warranty 42 Value Seies Manual What is covered? Find a Pro Compare Models Your Home’s Most Important Appliance View a list of Rinnai authorized online dealers. Brand Rinnai; Standard Warranty 3 Years; Overview Sink into a hot bath or enjoy a refreshing shower with the exact temperature and water volume that is most comfortable for you. Both contain vitreous enamel lined steel tanks, allowing for long life, with both models also coming with an 8-year warranty on cylinder parts. ), future new products and promotions. The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. *Note 1: Rinnai is making a change to the language in its warranty terms and conditions found in the User Installation manuals. Reliable Rinnai quality backed by a 3 year domestic use warranty / 1 year commercial use warranty; Rinnai ORH24LR Specifications: Mounting brackets are included with your purchase for easy installation in a variety of positions. Brand Rinnai; Standard Warranty 5 Years; Overview Rinnai has designed the K309FTL EnergySaver Flued LPG Heater with a slim profile, so it can sit neatly out of the way while keeping your room nice and warm. Warranty card is not transferable and not replaceable in the event of loss. WHAT IS COVERED? The RUC98iN comes with a 12-year heat exchanger warranty, 5-years for parts replacement, and 1-year labor coverage. Rinnai is firmly committed to providing its customers with best in class, reliable products through authorized dealers. Some restrictions apply. Product information and photos on this website may be used as a guide only and may vary slightly, it is the responsibility of the customer to check product specifics with each manufacturer directly using the product links. Register your Rinnai group of companies product through our online warranty registration form. Rinnai tankless water heaters are the number one brand in North America, is backed by the industry’s leading warranty, and is the first major Tankless Water Heater brand to manufacture in the U.S. It’s a no brainer. Failure to do so will void all warranties for Rinnai heaters* Model Code (REU or RHFE) * Type * Serial Number * Add Item. Improper installation may void this Limited Warranty. 5. Product Records; 40. Your personal information will never be shared with anyone outside of Rinnai and you can opt-out at any time. Limited Warranty The reasons so many people choose Rinnai are their great gas products, superior Rinnai warranties, consistently good Rinnai product reviews, energy efficient high Star Ratings and outstanding Rinnai service. Colour Grey. All warranties (Old or new manual) will be honored as written in Statement 2. Cleaning of appliances are chargeable to customer and not covered under warranty support. This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. Rinnai continuous flow water heaters can be utilised as a secondary heat source for a solar or ASHP boosted hot water delivery system. But regardless of where it’s positioned, you’ll still enjoy its warmth and comfort, thanks to the built-in fan that evenly distributes hot air throughout your room. d.) The appliance has undergone repair, modification, or has been dismantled by unauthorized personnel. c.) The appliance has not been installed, maintained or operated in accordance with instructions given by the manufacturer in the user, installation and maintenance guide, such as usage of improper plugs (15A, 13A, etc), wrong installation or fitted with non-authorized. 1. Unfortunately, there are some websites and online dealers who claim to be authorized Rinnai resellers but are not. Routine service maintenance such as cleaning of motor and filter (water heater, dryer, etc). Failure to do so will void all warranties for Rinnai heaters* Model Code (REU or RHFE) * This Limited Wa anty cove s any defects in mate ials o wo kmanship when the poduct is installed and opeated acco ding to Rinnai w itten installation inst uctions, subject to the tems within this Limited Wa anty document. 3. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. Manuals and User Guides for Rinnai V1500. Rinnai (M) Sdn Bhd and its service agent reserve the right to refuse warranty service without warranty card and proof of purchase. Physical/ External defect should be reported to Rinnai (Malaysia) within 7 days from the date of purchase. If a defect arises during the warranty period (as per terms and conditions), Rinnai (Malaysia) will repair the product at no charge and all defective parts shall become Rinnai’s property. Rinnai Gas Storage Hot Water Systems. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. Warranty / Repairs. The commercial warranty is 8 years on the HX or 12,000 hours of operation, five (5) years on parts, and one (1) year on labor. Warranty will be void if the products are found modified or used without genuine or manufacturer recommended parts by Rinnai. To make a warranty claim, please submit your request via our service request form. Warranty Length. All goods sold by plumbingsales are subject to applicable manufacturer’s warranty, guarantee and terms & conditions. We have 1 Rinnai V1500 manual available for free PDF download: Operation & Installation Manual ... Commissioning Check List. The standard Rinnai warranty does not affect the terms of the legal warranty on customer’s good and relates to Rinnai products purchased. RINNAI strongly suggests that you only purchase our products from RINNAI Independent Dealers and that you have the products installed only by licensed professionals who have attended a RINNAI installation training class. Any such defects during the warranty period will be repaired/ replaced through Rinnai Authorized Service Agents/ Dealers, subject to the terms and conditions below: –. The terms and conditions are as follow: Rinnai (Malaysia) warrants its sinks/ faucets to be free of manufacturing defects in material and workmanship for 12 months from the date of purchase. Product warranty MUST be filled correctly and submitted via online website registration (www.rinnai.com.my) or postage within 1 month from purchase to be valid and warranty is effective from date of purchase. Power capacities range between 7kw and 17kw – suitable for anything from a small apartment to an entire house. Note: Working Hours: Monday – Friday, 9AM – 5PM (excluding Public Holiday). Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. First of all, Rinnai as a brand has one of the longest warranties in the industry, so most issues will be covered under your purchase warranty. It is strictly not covered for commercial application such as laundry shop, hotel/ hostel, health centre, restaurant and others. This warranty covers any manufacturing defects and defects arising from recommended installation, normal residential application and necessary maintenances as stated in the Instruction Manual. However, if you register your product within 30 days of the purchase, they can extend your warranty period for labor. Please click on your area of interest: Rinnai Rebates, Cashback, Sales and Promotions . Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product at Rinnai’s sole discretion. Let's find one nearby. * Note 2: California and Quebec residents and residents of other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required to obtain longer warranty periods and failure to register your product does not diminish your warranty rights. All Rights Reserved. 4 x Castors, 2 x Castor Brackets, Screwdriver and four screws, Operating and Installation Instructions: Manufacturer's Warranty… When you purchase products from an unauthorized website or online dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your particular installation. Check the latest prices. We use genuine spare parts and carry a range of the most commonly used components. The Rinnai warranty covers parts and labour. Warranty is valid for appliances that are purchased from authorized dealers operated in Malaysia only. TERMS AND CONDITIONS OF WARRANTY (VALID IN SINGAPORE ONLY) RINNAI HOLDINGS (PACIFIC) PTE LTD ("RHPPL") hereby warrants to the original retail purchaser (“you”) that its products, removable parts and accessories (“product”) are free from material defects in material, design and workmanship, under normal use in accordance with the operating instructions, for a period of 12 … Rinnai V65EN Outdoor Tankless Hot Water Heater V65EN-Natural Gas/ 6.3 GPM, Large, White Max BTU’s 120,000; 6. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. It developed intermittent fault, local installer called, under his warranty, to fix it, luckily the intermittent fault occurred under his nose, thus proving it was real. Serial Number. The warranty applies only to the components supplied by Rinnai. Rinnai (Malaysia), at its option, may repair or replace the product or components necessary to restore the product to good working condition. Warranty card must be duly completed with dealer’s chop and returned to Rinnai (M) Sdn Bhd by post or online registration at www.rinnai.com.my within 30 days from the date of purchase. Service calls for these issues will be chargeable. We may use new or reconditioned parts made by various manufacturers in replacing the parts. View a list of Rinnai authorized online dealers, Distributor Parts Credit Request Online Form, Warranty Claim Submit Payment Process document, Rinnai Warranty High Efficiency (HE) Tankless Water Heater, Rinnai Warranty High Efficiency Plus (HE+) Tankless Water Heater, Rinnai Warranty Super High Efficiency (SE) Tankless Water Heater, Rinnai Warranty Super High Efficiency Plus (SE+) Tankless Water Heater SENSEI™, Rinnai Warranty Condensing Gas Boiler: I-Series and M-Series, Rinnai Warranty EnergySaver™ Direct Vent Wall Furnaces, Rinnai Warranty Commercial Tankless Water Heater C199, Rinnai Warranty Commercial Tankless Water Heater SENSEI™ CU199 and CU160. Rinnai tankless water heaters and home heating solutions enhance the way your family lives. 7. 10. *Proof of Purchase is compulsory to enjoy additional 6 months warranty. Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. Please register for product warranty by filling in this form. Improper installation may void this Limited Warranty. This Limited Wa anty applies only to poducts that ae installed co ectly in the United States and anada. 5. Infinity PLUS storage In situations where a very large demand of hot water is required, Rinnai Infinity PLUS storage offers a cost effective solution. Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation.”. Rinnai Avenger 25 , Rinnai Avenger 25Plus Convector, Rinnai Capella 18Plus, Rinnai Cosyglow Radiant, Rinnai Dynamo 15, Rinnai Econoheat 850 radiant, Rinnai Enduro 13, Rinnai Granda 252 Radiant, Rinnai Titan 151 Radiant, If you have gas heater problems, or you just want an annual service and or gas safety and carbon monoxide leak detection checks: name of a licensed p ofessional please contact you place of pu chase, visit the Rinnai website (www.innai.us), call Rinnai at 1-800-621-9419 o wite to Rinnai at 103 Intenational Dive, Peacht ee ity, Geogia 30269. Please take care and stay safe during this period. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. This warranty is against defective part by normal and manufacturing defects, arising from recommended installation, usage and necessary maintenances as stated in the Instruction Manual. Serial number lookup. g.) Defect caused by chemical reaction, rust, excessive heat, excessive dust and corrosive surroundings such as cement factory, animal farm, the use of acidic/alkaline cleaning agent in the house and etc. Warranty Call Out If you have submit this form Rinnai UK will take it that you understand and agree to what is on both pages and to sanction the warranty process; you agree to supply Rinnai UK, Copies of: This Rinnai product is warranted to the original purchaser to be free from defective materials and workmanship under normal use, and any such defects will be repaired through. Specifications Key Specifications . This is only applicable if the product is installed and operated according to the specified instructions. This warranty is valid for purchases of products from an authorized dealer operated in Malaysia only. As you have said it’s a new purchase I would suggest you call Rinnai (1300 555 545) as the unit comes with warranty, otherwise maybe check your books which came with the machine? Reason of review: Warranty issue. Customer is required to present warranty card and original proof of purchase document when service is required. All Rights Reserved. Reviews Delivery Our Awesome Free Delivery Service. f.) Defect/Losses caused by acts of God, civil war, failure to obtain spare parts, strikes, lockouts, fire explosion, attack of household pests,  natural disaster, lightning, flood, pollution or any cause beyond the control of the company or due to deviation from recommended. Register your product warranty details here for Omega ovens, freestanders, cooktops, rangehoods, microwaves, dishwashers, dryers and washing machines. You will receive an email notification once our Customer Service team has successfully registered your warranty (within 2 – 5 working days). Any system warranty issues are covered by the manufacturer. i.) Under the following circumstances, warranty will be voided or parts and labour will be chargeable even during the warranty period. Statement 1 below will be replaced by statement 2 in all future manuals. Copyright 2021, Rinnai America Corporation. Check your warranty status Warranty Check. Energysaver space heaters (32 pages) Page 39: Testing/Check Purge air from gas line. You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. Please read the fault the gas line. I purchased Rinnai gas heater and had it installed, all by local retailer/installation company, June 2020. Rinnai’s systems feature a ‘3D DC’ inverter system, can cool the whole home or be zoned, come with a five year warranty and come with wired programmable control. Rinnai is now offering optional extended warranty labor coverage on select models of tankless water heaters. If unable to upload due to exceeded file size, please downgrade the file size and upload again. 4 x Castors, 2 x Castor Brackets, Screwdriver and four screws, Operating and Installation Instructions: Manufacturer's Warranty… The product warranty shall apply to manufacturing defects and covers for domestic/household use only. e.) Defect caused by abnormal voltage or in-coming power supply from the mains or generator supply or improper usage of regulator. Phone This information may be different for superseded products. The Rinnai Tankless Water Heater has the ability to check its own operation continuously. It's quick and easy to use, register your product today! View information on warranties for Rinnai Hot Water heaters, Electric and Gas Heaters and Cooling Systems. Sorry! Model Code (REU or RHFE) Type. Buyer is warned, therefore, to check this agreement carefully to see that it correctly reflects those terms that are important to the Buyer. Accessories; 39. This page introduces company overview, investor information, environment conservation activities and recruitment information of Rinnai Corporation. Hi! Improper No Rinnai warranty will cover faults arising from improper installation or gas supply, environmental factors, plumbing fittings, or other outside influences for which Rinnai is not responsible. Over this timeframe, Rinnai has perfected manufacturing process to minimise waste and maximise quality resulting in the extended warranties available today. You can contact us at 1300 555 545 or email us using the “contact us” form on our website. If you would like to use a product longer, please arrange an inspection at an appropriate interval or consider replacing with a … Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. If a defect arises during the warranty period (as per terms and conditions), Rinnai (M) Sdn Bhd will repair the product at no charge and all defective parts shall become the property of Rinnai (M) Sdn Bhd. Register within 30 days for the extended labor coverage. Whether you need an endless supply of instant hot water to efficient home heating warmth, Rinnai provides homeowners endless comfort and savings. The serial number of the appliance has been altered, tampered with or removed. Rinnai is a joke. Related Products. Navien tankless water heaters & boilers for residential and commercial applications use innovative high efficiency technology to provide a comfortable environment. With this deluxe bathroom controller from Rinnai, you don’t have to trouble yourself mixing hot and cold water for the perfect temperature. Advertisement. The Effective Date of warranty coverage (the beginning of the Applicable Warranty Periods) is the date of purchase of this water heater, if properly registered. 6. How do I contact Rinnai? Product or Service Mentioned: Rinnai B26 Water Heater. 4. j.) The form below allows you to enter serial number information and retrieve warranty status. But it developed same … Register within 30 days of your purchase at rinnai.us/product-registration or call us at 800-621-9419 and get a five-year extended, limited labor warranty on select tankless water heater models. This Limited Warranty applies only to products that are installed correctly in the United States and Canada. If you purchase a Rinnai product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Rinnai warranty will not be valid. Rinnai does not accept any responsibility for damage to … External appearance parts which include cabinet and joints against damages, scratches and ageing. Warranty card is voided if it contains any erasures, crossed-out words or alterations. Our commitment to producing exceptionally engineered, high quality products is supported by our warranty through trained professionals, ensuring your ultimate protection and peace of mind. 9. Linking Policy, Need a Professional Installer? If unable to get the unit to operate correctly, contact Refer to pipe sizing chart if in doubt about the size of Rinnai Agent, or Gas Utility. Contact Information; Advertisement. Non-observance of clause 6 and 8, Rinnai (M) Sdn Bhd and its Service Agent reserves the right to reject the warranty claim. The purchases will have no claim under this warranty in respect to personal injury, damages to property or consequential damage caused by the usage of the product. Rinnai is known for providing excellent warranties on their water heaters. Check the latest … Product warranty liability under this warranty is limited to repairing and / or replacing defective products only.The warranty does not cover any losses and damages caused directly or indirectly by the products. This Limited Warranty applies only to products that are installed correctly. Your registration serves as your proof of purchase and will allow us to keep you informed on product updates. Where can I find prices for Rinnai’s heaters? What is the warranty period for the CU199? By providing your email address we will be able to communicate important product information (i.e. If the heater is damaged, contact your supplier for advice. “This Limited Warranty applies only to products that are installed correctly in the United States and Canada. Modifying from original specifications may create a dangerous situation and will void your warranty. iLO Amplifier Pack Product Entitlement Report; Help; Note: The warranty status displayed is subject to the terms of the applicable warranty policy and may be updated periodically. Domestic appliance warranty is strictly not covered for commercial application such as laundry shop, hotel/hostel, health centre, restaurant, beauty salon, bakery & others unless otherwise specified by the respective product’s warranty terms and conditions. Please understand that it may take a longer time to repair the product when the required part(s) is/ are subject to import restriction and availability of part(s). • Unpack the heater and check for damage. This warranty card is non-transferable or replaceable in the event of misplaced or lost. Rinnai recommends that you check with your local plumbing supply house for a recommendation about the battery backup systems currently in the market place as they come in different sizes and vary in size from brand to brand. Furious!!!!! Contact Rinnai customer service. Rinnai V65EN Outdoor Tankless Hot Water Heater V65EN-Natural Gas/ 6.3 GPM, Large, White Max BTU’s 120,000 ; Max Energy Factor 0.82; Outdoor Installations; Meets California and Texas NOx Emissions Standards; Lightweight and Compact 9.6/10. Rinnai es38 energysaver gas direct vent wall furnace (12 pages) Heater Rinnai RHFE-309FT Operation And Installation Manual. Can be cut to size. Rinnai keeps it simple with its gas storage systems, providing two HotFlo models for consumers to choose from. b.) Share and save. Model … Brand Rinnai; Standard Warranty 1 Year; Overview Extension pipe used to construct horizontal, vertical, and down-and out flueing. This warranty … I then check with Rinnai's service centre and they stated that tanks only have a 10 year warranty post 2018 ( I believe she said), however, there were no disclaimers in their warranty disclosure statement and therefore, firmly believe that I should not need to pay for a service fee, when I understandably believed would be covered under warranty. Any inspection, service, repair or replacement activities associated with warranty on Rinnai products must be authorised by Rinnai Australia before commencement. Other Features . This Rinnai product is warranted to the original purchaser to be free from defective materials and workmanship under normal use, and any such defects will be repaired through Rinnai Authorized Service Agents/Dealers. h.) Component parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories. Page 40: Pre-Service Check Rinnai recommends users to arrange an inspection after 10 years from the manufacturing date for household-use products, and after 3 years for commercial-use equipment. Due to the high amount of warranty registration received daily, response may be delayed. Copyright 2021, Rinnai America Corporation. k.) Scratches, dents, cracks, noise, balancing of fan and wall power point are not covered under this warranty. Privacy Policy RUC98iN Warranty. Warranty service support is not valid outside of Malaysia. Contact Rinnai Customer Support at 1-800-621-9419. Plumbingsales is a distributer and re seller of leading industry brands like Puretec, Rheem, Rinnai, Zip, Vulcan, Saniflo, Caroma, Dorf, Kembla, Austworld and many more. If your new purchase ever needs any technical attention during the warranty period, all you need to do is give us a call or for faster turn around send a a request and we will take care of the rest. ( Malaysia ) within 7 days from the mains or generator supply or improper usage of regulator verify.! Your area of interest: Rinnai Rebates, Cashback, Sales and Promotions us at 1300 555 or. Timers so you can opt-out at any time for anything from a small apartment to entire. Panel Heater fitted with flexible cord and plug, Wall mounting screws manufacturer 's Warranty… Hi you! Proper Installation is essential for the warranty period for the warranty period for the extended labor coverage with in! Terms and conditions found in the User Installation manuals warranty status warranty Check, all local. 7 days from the mains or generator supply or improper usage of regulator serial. Service without warranty card and proof of purchase and will void your warranty ( 2. Warranty: 3 years ; Check latest prices at appliances Online^ Rinnai Avenger... A fault occurs, a diagnostic code will flash on the display of the purchase, they can your. Gas storage systems, providing two HotFlo models for consumers to choose from carry a warranty Rinnai!, service, please submit your request via our service request form see tankless heaters..., although they do offer a few hybrid models as well Rinnai AV25SN3 Avenger Heater hot water system comes! Language in its warranty terms and conditions found in the United States and.!, 9AM – 5PM ( excluding Public Holiday ) to 12 years when installed with a generous 12 year exchanger! Mounting screws on our website easy to use, register your Rinnai group of companies through. See tankless water heaters this timeframe, Rinnai has perfected manufacturing process to minimise waste and maximise resulting! Required to present warranty card and proof of purchase ( tax invoice ) manufacturers have warranty that... For labor validation purpose brand Rinnai ; standard warranty covers any defects in materials or workmanship number of most... Modification, or has been altered, tampered with, subject to misuse, and... Conditions that state a TV is not to be designed with low technology! Avenger model is said to be installed above a fireplace will flash on the display of the has! Flexible cord and plug, Wall mounting screws, or has been dismantled by unauthorized.... Manufacturer ’ s warranty, guarantee and terms & conditions best in,! Please protect yourself and your Rinnai group of companies product through our online warranty registration received daily, may. Warmth, Rinnai provides homeowners endless comfort and savings service support is transferable... Centre, restaurant and others Rinnai Rebates, Cashback, Sales and Promotions all sold! | Privacy Policy | © 2020 by Rinnai standard Limited warranty applies only to products that are correctly!, 60 months ( labor ), 60 months ( heat exchanger ) 60... To decline any warranty claims or replacement and repair services will be replaced by statement.. System also comes with a tankless isolation valve kit making a change to the specified.! However, if you register your product within 30 days for the CU199 months ( labor ), 12 (... Homeowners endless comfort and savings upload due to the specified instructions allow us to keep you informed product... And stay safe during this period and qualified Professional who has attended a Rinnai Installation training class your... Purchases of products from an authorized Dealer operated in Malaysia only from these dealers! Cold mornings and evenings its customers with best in class, reliable products through authorized operated... With a tankless isolation valve kit recommended that a trained and qualified Professional who has attended a Rinnai training! And down-and out flueing to complaints such as results of defects either by workmanship or shall. Be utilised as a secondary heat source for a solar or ASHP boosted hot delivery. The parts & boilers for residential and commercial applications use innovative high efficiency technology provide... As cleaning of motor and filter ( water Heater, dryer, etc ) terms use! Spare parts and carry a range of the appliance has undergone repair, modification, or has been,. You only purchase Rinnai products from an authorized Dealer operated in Malaysia only k. ) scratches, dents,,... Can I find prices for Rinnai ’ s specialty is tankless water heaters although. Warranty service, please downgrade the file size, please submit your request our!, please downgrade the file rinnai warranty check, please call toll free ( 800 ) 621-9419 and. By filling in this form and stay safe during this period days ) routine maintenance! Call toll free ( 800 ) 621-9419, and outer is white PVC plastic local retailer/installation,... Service is required to present warranty card must be operated and maintained in accordance with manufacturers operating instructions products... Approaching 100 years of manufacturing and research & development balancing of fan and Wall rinnai warranty check are... Pertaining to complaints such as laundry shop, hotel/ hostel, health centre, restaurant others. ( Malaysia ) within 7 days from the date of purchase been dismantled by unauthorized personnel under this warranty is! Do not carry a warranty from Rinnai joints against damages, scratches and ageing a... To confirm product information ( i.e in all future manuals outside of Rinnai and you can opt-out any! Said to be valid warranty to give customers added peace of mind Rinnai Infinity hot delivery! The parts suitable for anything from a small apartment to an entire house to manufacturer! Days from the date of purchase ( tax invoice ) providing its customers with best in,! With warranty on Rinnai products from an authorized Rinnai resellers but are not, reliable through. Chargeable basis all future manuals is firmly committed to providing its customers with best in class reliable. With low emissions technology and ideal for large open areas warranty Check gas storage systems, providing two models... Isolation valve kit a diagnostic code will flash on the display of the owner to Check TV... Purchase receipt at the time of service warranty terms and conditions is/are subject to misuse, negligence and while. Or workmanship or lost in-coming power supply from the mains or generator supply or improper usage of regulator any.! The date of purchase and will void your warranty ( within 2 – 5 Working days ) reserves the to. And damage while in transit or damaged at customer site been tampered,... To 12 years when installed with a 12-year heat exchanger term is extended to 12 years when installed with generous! Exchanger ), 12 months ( heat exchanger warranty, 5-years for parts replacement and!: Testing/Check Purge air from gas line, service, please downgrade file! Pdf download: Operation & Installation manual... Commissioning Check List occurs, a diagnostic code will on... Warranty DOES not extend to the rinnai warranty check: a. notification once our customer service team successfully... M ) Sdn Bhd service request form temperature for cold mornings and evenings of use Policy. Defects and covers for domestic/household use only anyone outside of Malaysia 8 p.m. EST our service form. Rinnai Avenger model is said to be authorized Rinnai Dealer 2020 by (! Known for providing excellent warranties on their water heaters can be utilised as a secondary heat for... 3 years ; Check latest prices at appliances Online^ Rinnai AV25SN3 Avenger Heater, restaurant and others more details.. Manufacturing defects and covers for domestic/household use only it simple with its gas storage systems, providing two models. Download: Operation & Installation manual... Commissioning Check List a if a a... Against damages, scratches and ageing a TV is not transferable and not covered for commercial application as. Replaced by statement 2 in all future manuals What is the warranty service warranty... External appearance parts which include cabinet and joints against damages, scratches and ageing, and! Uses dual programmable timers so you can set up your perfect temperature for mornings. Are subject to change for cold mornings and evenings, dryers and machines. Operating instructions ( M ) Sdn Bhd and its service agent reserve the right decline... Abnormal voltage or in-coming power supply from the mains or generator supply improper. Inspection, service, please call toll free ( 800 ) 621-9419, and down-and out flueing manufacturer Warranty…. Statement 2 or used without genuine or manufacturer recommended parts by Rinnai must presented... Company reserves the right to decline any warranty claims or replacement activities associated with warranty on Rinnai must... Without warranty card is non-transferable or replaceable in the United States and Canada so you can set up your temperature..., rinnai warranty check your product today online dealers do not carry a range of the temperature controller isolation valve.. Most commonly used components that ae installed co ectly in the User Installation manuals latest prices at appliances Rinnai. Class, reliable products through authorized dealers or workmanship Warranty… Hi to communicate important information! Has successfully registered your warranty status to complaints such as laundry shop, hotel/ hostel, health centre restaurant. Rinnai Dealer 1500W Panel Heater fitted with flexible cord and plug, Wall mounting screws p.m. EST compulsory validation... ” form on our website warranty labor coverage on select models of tankless water heaters can utilised., dents, cracks, noise, balancing of fan and Wall power point are not covered warranty... Covered under this warranty card must be authorised by Rinnai Australia before.. And Installation instructions with the TV supplier to verify clearances must be authorised by Australia. ( 800 ) 621-9419, and 1-year labor coverage on select models of water... Size and upload again terms and conditions is/are subject to applicable manufacturer s. 9Am – 5PM ( excluding Public Holiday ) yourself and your Rinnai product ensuring!