Same here. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. David Sanders III. Tap on the three lines in the upper left-hand corner. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected directly to Alexa so the issue doesn't appear to be related just to Hubitat. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). Disable and re-enable the skill for your smart home device in the Alexa app. Dear user, we are sorry for your inconvenience. Check the Wi-Fi connection. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. See if restarting your Echo solves the problem of Alexa not responding. My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. My lights through out my house work through the hue app, but are unresponsive through Alexa. wont connect. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. gneilson December 28, 2019, 3:40pm #2. 9 comments. All other devices (non hue light, plus a few sockets) work perfectly. Tap on Skills & Games. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. This is very frustrating, how can I fix this. Then, re-enable your smart home device again. Within HS3, they all work fine. Restart your Alexa device and your smart home device. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Or just try it and see if it's a problem. Tap on Wyze and then Disable Skill. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. The device is shown as “Other” and as a result I have no actions possible in the Alexa App. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. I have set up the bridge and paired it with my Alexa app. How to disable smart home devices for Alexa. The Alexa app discovers my other items I.E. Alexa Devices no longer linked to Wyze Skill. Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … Restart your Alexa device and your smart home device. Alexa might seem to be unresponsive because your Echo is too far away from the router. A simple restart often solves a host of mysterious tech problems. I have flash it back to version 6.2.1.18 -> it is working well. Maybe Alexa is having issue with voice processing. It’s all back now; the ISY functionality and my portal account is active. Amazon echo plus. The Alexa app's screen displays "Device is unresponsive"? Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Say ‘Alexa discover devices’ and let it update, this should then work. save. June 26th, 2019 Reply. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. (This is more common issue. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. June 26th, 2019 Reply. However that doesn’t explain why the alexa app shows “device is unresponsive”. (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. Hue Home Lighting. Wyze outlet and wyze bulb don't work in Alexa. Unfortunately, the lower cost Hue Bridge option isn't going to work for you, since you have a Sylvania Lightify (OSRAM) LED driver and it's not compatible with the Hue Bridge. I would take advantage of the sale price and order another Hubitat hub personally. Download and install any software updates available for your devices. The issue appears to be with alexa 'checking' the bri: value after turning on the light. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Disconnect your smart home device using the Disable option for your device in the Alexa app. To attempt to solve the problem, I deleted the device and rediscovered it. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Just got my first smart light which works with Phillips Hue. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Hello. Devices & Integrations. If it just appears to be unresponsive, your first call should always be to turn the power off. Tap on Disable. After breach, cannot connect bulbs back to Alexa. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Download and install any software updates available for your devices. Once you have done so, Alexa should be able to discover Hue. If your philips hue bulb is not being discovered by alexa devices. Navigate to your lights and check whether any one of the lights is unresponsive. Restart the Alexa-enabled device. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. This thread is archived. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Echo is connected to the wifi perfectly fine and works lovely. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again. Disable and re-enable the skill for your smart home device in the Alexa app. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". Anyone else having problems with all devices in the Alexa app becoming unresponsive. To check whether you have an unresponsive light or not, open the companion app. Once disabled, tap on Enable to Use for the Wyze skill. I just cant get it to connect to the hue bulb. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. Is your Alexa Not Working? yankacy (jay yankacy) September 19, 2018, 10:04pm #1. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). The hue bridge stores a really long name for each scene based on room. Have 6 lights, (3 plays and 3 hue color lights). Alexa skill is unresponsive. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. hide. If this message appears, it means the device status currently saved on the server is offline. According to the sales, I dont need a hue hub as echo plus has it built in. Tap on Your Skills. Move it closer to the router and see if this solves the problem. Aunt Alexa still not talking to Uncle Wyze . Mixweaver October 19, 2018, 9:12pm #16. + hue bulb. Hi- thanks, but yes, I did run through those steps. 100% Upvoted. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. report. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. share. It also cannot control in Alexa App. Harmony hub, Ring and Yamaha Multicast. I tried disabling and deleting all devices. Alexa is Unresponsive. Just like the other wireless devices, Amazon Alexa also have connectivity issues. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. 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